General Terms and Conditions

1.1 General provisions
These general terms and conditions define and specify the rights and obligations of the
seller, which is Lotus Woman, s.r.o., with its registered office at Ulica Jána Bottu
8995/29E, Trnava 917 01, Slovak republic, ID: 54 001 447, VAT number: 2121545327,
registered in the Commercial Register of the District court Trnava, section: Sro, insert number: 49779/T
Relations between the seller and the buyer – consumer not regulated by the terms and
conditions are governed by the Civil Code (No. 40/1964 Coll.) and the Consumer
Protection Act (No. 250/2007 Coll.). Relations between the seller and the buyer – an entrepreneur not regulated by business terms and conditions are governed by the Commercial Code.

1.2 General conditions
Lotus Woman, s.r.o. reserves the right to change the content of the services. The seller also reserves the right to change the venue of the seminar or event. In this case, the participants will be informed about the change in time.
Lotus Woman, s.ro. shall not be liable for any claims for loss or damage to property
incurred by an individual, or for any claims or damages, including those arising from the change or cancellation of an event or service.

2. Order
All information regarding individual products and services is provided by the seller on its website. You can get more information at: jana@lotuswoman.sk. 
The buyer orders the selected service by filling out the order form. The buyer is obliged to check and possibly correct the order before handing it over. The sent order is binding and the buyer and seller have mutual rights and obligations, i.e. the seller undertakes to mediate the ordered services to the buyer and the buyer undertakes to pay the purchase price of the services. By submitting the order, the buyer confirms that they have familiarized themselves with the Terms and Conditions of Lotus Woman, s.r.o. and that
they agrees with them. These terms and conditions are an integral part of the purchase contract, which is created by completing and handing over the order.

3. Invoices and form of payment
On the basis of the purchase contract, the seller issues a tax document to the buyer after the payment is made – an invoice that serves as proof of the purchase of the products or services.
One-time payment means that you pay immediately after submitting the order form by bank transfer, or in the case of payment by card, this amount will be debited from your bank account.
Invoices are usually due within 7 days, unless otherwise stated in the service or product description.
Prices are set in EUR.

4. Terms of payment
The customer gains access to the services or products after payment of the specified
price, unless otherwise stated in the order form.
In the event that the customer does not pay the price by the specified date of provision
of the service or product, or within 10 days after the due date, the contract is cancelled.
In some cases, the seller allows payment for his services in parts, as long as this is indicated in the description of the service and in the relevant order form. The seller reserves the right to tie the payment of the price in parts to the availability of a certain part of the service, to which part of the price applies, with the understanding that unless the next amount is paid within the specified period, the next part of the service will not be made available to the customer.

5. Terms of Delivery
Electronic products are sent automatically by e-mail. If the products do not arrive, do
not hesitate to contact us immediately.
Online or personal consultations, or live events will be delivered according to the conditions specified in the service description on the website, or individually agreed upon.
In the case of group events, the seller reserves the right to cancel the event in the event of a lower number of participants or force majeure.

6. Cancellation terms
If you decide to cancel participation in the educational program, you can do so electronically by email: jana@lotuswoman.sk.
If you do so within 14 days before the date of the seminar, we will return 100% of the amount paid after providing objective reasons for canceling your participation. If you cancel your participation within 5 days before the start of the educational program, we will refund you 50% of the amount, if later, we will not refund the amount paid.
In case of suspicion of fraudulent or illegal actions, especially in connection with the
ordering and use of electronic products, such suspicion will be forwarded to a lawyer
and dealt with in accordance with applicable legislation.
When purchasing online programs, courses, or seminars, a user account can be created for the customer on the website and access to the user account will be generated for the email entered in the order.
If the online service is distributed in a different way than the user section, the customer will be sent access data to another platform or the content will be conveyed to him in
another pre-arranged form.

7. Warranty period and complaints
All goods sold are covered by a statutory warranty period of 24 months.
Complaints are assessed individually, in case of problems or questions, contact me by email.
Lotus Woman, s.r.o. is responsible for keeping the prices that are valid at the time the order is sent to the customer, delivering the goods in such a way that they are not damaged and in the amount specified in the order, attaching the relevant document.
Lotus Woman, s.r.o. is not responsible for delayed delivery of goods caused by the delivery person (post office, courier), delayed delivery of goods caused by an incorrectly specified address of the recipient, damage caused by the delivery person (post office, courier); visibly damaged goods.
Lotus Woman, s.r.o. is not it responsible for specific results that the customer achieves after attending seminars, courses, consultations, or other services.

8. Responsibility for web content and copyright
The website may be updated without notice and the services may be changed at any time without notice.
Lotus Woman, s.r.o. is the author and executor of copyright to services and products, to the website and its individual parts, to parts of online products, if they have the nature of an author’s work. Use of the work or its part without permission or any other unauthorized exercise of the rights to the works is prohibited. This prohibition applies in particular: to the prevention of unauthorized copying, downloading and dissemination and other unauthorized handling of the website, articles, online records, audiovisual works, and other works of authorship.

9. Final provisions
These terms and conditions take effect on March 1, 2024. The seller reserves the right to make changes without prior notice.

10. Contact
jana@lotuswoman.sk
+421 907034509
Ing. Jana Boor
Lotus Woman, s. r. o.
Ulica Jána Bottu 8995/29E
91701 Trnava
Slovak republic
IČO: 54 001 447

The company is registered at the OR of the Trnava District Court, section: Sro, insert
number: 49779/T